Payment Methods: Visa, Mastercard, American Express.
Return policy: We assure your complete satisfaction. Orders can be cancelled at any time. If an order has shipped, the customer is responsible for returning the product for a refund of the product cost. If a product is no longer needed or wanted, it can be returned if in its original, unopened packaging up to three-years after purchase. If you have any issue with an Echo couplant and wish to return or exchange it, please call 360-671-9121 or email .
Method of Refund: Refunds can be used for store credit, or refunded to the original form of payment.
Damaged / Defective / Incorrect Goods: In the event of damaged, defective, or incorrect goods, Echo will arrange the product to be collected / exchanged at our expense.
How to request a return or a refund: For returns and refunds, please call 360-671-9121 or email .
Shipping & Packing Costs: Shipping is primarily arranged with UPS, with fees prepaid and added to the customer invoice. Customers may request that Echo ship with a different carrier using the customer’s freight account.
Delivery Charge on Returning Goods: The customer is responsible for shipping fees when returning products.
Note: Buyer is responsible for freight and WA state sales tax of 8.6%.
